Printer toner cartridges are the laser printer’s main consumable, second are the drum units and fuser. Any of the said items may reach its end-of-life or probably cause a technical problem with the printing machine. Thus, it’s always necessary to not only check only the printer but also the supplies that it uses, to at least maintain its good working condition.
But what if the machine encounter’s a problem due to a failure mainly caused by its own consumable? One example of which is the “Toner Cartridge Error”, which may occur for several reasons. The most typical reason why users experienced this specific error with their printer is because of installing the cartridge incorrectly. However, it’s not always the case. Below we’ll discuss more about the possible reasons why it occurs, as well as some recommended solutions to fix it.
Incorrect Cartridge Installation
There is a proper and general process of installing Brother MFC-9340CDW toners. If it’s your first time to replace an empty toner, please refer on the user guide that came with the machine for the right instructions.
Use of Incompatible Cartridge
Are you aware of the right model of replacement cartridge for your printer? Check the part number (hereinafter called Model Number) of the supplies you are about to replace. You may also bring with you the empty Brother TN225 toners so you can show it to your retailer instead.
Faulty or Damaged Cartridge
If you have another spare, try installing it on the same slot which causes the problem. To determine which cartridge slot, refer on the displayed error message and see the color of toner indicated. For example it says “Cartridge Error: Yellow Toner”, it’s not exactly how the error code appears but more likely similar to it. Install a new cartridge on it and see if the prompt disappears from the LCD. Then, return the faulty item back to your retailer and request a replacement.
Front Cover is Open
In some cases, after installing a cartridge, users often left the front cover slightly open. Always make sure that whenever you open the printer through its front cover, once you’re done with whatever you did inside the machine, close it firmly and tightly. Yes, the printer will prompt a notice that indicates the cover was open, but sometimes it could also lead to unexpected errors. When closing the front cover you should hear a click sound, locking it securely into place.
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